Courageous Training: Bold Actions for Business Results

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Berrett-Koehler Publishers, Jun 16, 2008 - Business & Economics - 256 pages
All too often—maybe even most of the time—training doesn't stick. But Tim Mooney and Robert Brinkerhoff have discovered that some iconoclastic trainers achieve breakthrough results by having the courage to break away from the usual approaches and identify what really works. In simple and engaging language they lay out the Four Pillars of Courageous Training, illustrating each with real-life examples that highlight specific concepts, methods, and tools, and include four case studies that demonstrate the mind-set needed to truly transform training and produce dramatic—and measurable—business results.
 

Contents

The Hole Were In and How We Can Stop Digging
1
2 What Is Courageous Training?
19
Be a BusinessGoal Bulldog
33
Build WholeOrganization Responsibility for Training Impact
53
Win the Hearts and Minds of the MakeorBreak Partners
71
Tell It Like It Is with Truthful Measurement and Evaluation
93
Seven Ways to Strengthen Your Leadership Backbone
117
8 Introducing Four Courageous Training Leaders
133
Raising Expectations for Concrete Results Leadership Development at Holcim
175
From Training Delivery to Trusted Advisor Sales Force Transformation at Insight Enterprises
195
13 Getting Started on the Courageous Training Path
213
Terms and Tools
224
Bibliography
228
Acknowledgments
229
Index
230
About the Authors
240

Diary of a CLO Executive Development at Childrens Healthcare of Atlanta
139
The So What? Factor Organizational Change at Clark County School District
159

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