Courageous Training: Bold Actions for Business ResultsAll too often—maybe even most of the time—training doesn't stick. But Tim Mooney and Robert Brinkerhoff have discovered that some iconoclastic trainers achieve breakthrough results by having the courage to break away from the usual approaches and identify what really works. In simple and engaging language they lay out the Four Pillars of Courageous Training, illustrating each with real-life examples that highlight specific concepts, methods, and tools, and include four case studies that demonstrate the mind-set needed to truly transform training and produce dramatic—and measurable—business results. |
Contents
The Hole Were In and How We Can Stop Digging | 1 |
2 What Is Courageous Training? | 19 |
Be a BusinessGoal Bulldog | 33 |
Build WholeOrganization Responsibility for Training Impact | 53 |
Win the Hearts and Minds of the MakeorBreak Partners | 71 |
Tell It Like It Is with Truthful Measurement and Evaluation | 93 |
Seven Ways to Strengthen Your Leadership Backbone | 117 |
8 Introducing Four Courageous Training Leaders | 133 |
Raising Expectations for Concrete Results Leadership Development at Holcim | 175 |
From Training Delivery to Trusted Advisor Sales Force Transformation at Insight Enterprises | 195 |
13 Getting Started on the Courageous Training Path | 213 |
Terms and Tools | 224 |
228 | |
Acknowledgments | 229 |
230 | |
About the Authors | 240 |
Diary of a CLO Executive Development at Childrens Healthcare of Atlanta | 139 |
The So What? Factor Organizational Change at Clark County School District | 159 |
Other editions - View all
Courageous Training: Bold Actions for Business Results Tim Mooney,Robert O. Brinkerhoff Limited preview - 2008 |
Courageous Training: Bold Actions for Business Results Tim Mooney,Robert O. Brinkerhoff No preview available - 2008 |
Common terms and phrases
able accountable achieve actions Advantage alignment apply approach asked attend begin behavior better build business goals business impact business results CEOs challenge Chapter clear coaching commitment completed concepts conduct continue Courageous Training leaders create critical deliver direction discussions district drive effective efforts employees ensure evaluation event example executive expectations experience focus follow Four function getting going Impact Booster Impact Map implement important improve increase initiative investment involved issues knew lead leadership learning look managers measurable meeting ment methods operations organization outcomes participants performance Pillars positive practice principal produce questions reports responsibility role senior sessions skills staff stakeholders steps story strategy success sure things tion training department turn understand Vice President workshop