Output Measures for Public Libraries: A Manual of Standardized Procedures

Front Cover
The output measures defined in this manual address aspects of service such as library use, materials use, materials availability, document delivery, reference services and programme attendance. Methods for obtaining accurate data are described in detail and blank worksheets and tally logs are given where appropriate to assist in collecting and manipulating data.

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Contents

Choosing Measures
5
Scheduling
11
The Measures
35
Copyright

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