Service Operations: The Design and Delivery of Effective Service Operations : a Selection of Papers from the Eighth Annual Conference of the Operations Management Association UK, Warwick Business School, UK, 25-26 May 1993

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Operations Management Association, 1993 - Operations research - 508 pages

Bibliographic information

TitleService Operations: The Design and Delivery of Effective Service Operations : a Selection of Papers from the Eighth Annual Conference of the Operations Management Association UK, Warwick Business School, UK, 25-26 May 1993
AuthorOperations Management Association (Great Britain). Conference
EditorsR. Johnston, N. D. C. Slack
ContributorOperations Management Association UK.
PublisherOperations Management Association, 1993
ISBN0951886002, 9780951886007
Length508 pages
  
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