books.google.co.uk - Today, companies capture and store tremendous amounts of information about every aspect of their business: their customers, partners, vendors, markets, and more. But with the rise in the quantity of information has come a corresponding decrease in its quality--a problem businesses recognize and are working...http://books.google.co.uk/books/about/Enterprise_knowledge_management_electron.html?id=3BXTfCtR8zsC&utm_source=gb-gplus-shareEnterprise knowledge management [electronic resource]