books.google.co.uk - This book looks at the experience of 13 leading-edge European companies, drawn from the manufacturing, services and health sectors. It shows how organisation has been the key to their productivity growth. It also shows that whilst Europe has much to learn from Japan and the USA, there is a distinctive...http://books.google.co.uk/books/about/Europe_s_next_step.html?id=KEnq1IPxT2gC&q=knowledge&utm_source=gb-gplus-shareEurope's next step