books.google.co.uk - This volume constitutes the refereed proceedings of the 18th EuroSPI conference, held in Roskilde, Denmark, in June 2011. The 18 revised full papers presented together with 9 key notes were carefully reviewed and selected. They are organized in topical sections on SPI and assessments; SPI and implementation;...http://books.google.co.uk/books/about/Systems_Software_and_Services_Process_Im.html?id=Li_JzmrWfkwC&utm_source=gb-gplus-shareSystems, Software and Services Process Improvement
