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Working Knowledge:

How Organizations Manage What They Know
Front Cover
14 Reviews
Harvard Business School Publishing India Pvt. Limited, 2000 - Business & Economics - 199 pages
The definitive overview of knowledge management, now available in paperback

This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as theonlysustainable source of competitive advantage going forward.

Drawing from their work with more than 30 knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.

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Review: Working Knowledge: How Organizations Manage What They Know

User Review  - Bridget - Goodreads

Good primer on Knowledge Management (although dated) Read full review

Review: Working Knowledge: How Organizations Manage What They Know

User Review  - Yared - Goodreads

Since in the postgraduate program I was Immersed time ago was one of the recommended books about the topic of knowledge management, I went to the library and I borrow it. No regrets, this book worths the time I invested in reading it. Read full review

All 7 reviews »

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Other editions - View all

Working Knowledge: How Organizations Manage what They Know
Working Knowledge: How Organizations Manage what They Know, Part 247
Thomas H Davenport,Lawrence Prusak
Limited preview - 1998
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Thomas H. Davenport,Laurence Prusak
No preview available - 2000

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References from web pages

An interview with Tom Davenport and Larry Prusak, co-authors of ...
An interview with Tom Davenport and Larry Prusak, about their new book Working Knowledge: How Organizations Manage What They Know.
www.brint.com/ km/ davenport/ working.htm

Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know. by Paul R. Carlile. by Davenport and Prusak Publisher: Harvard Business Press ISBN: 0875846556 ...
www.questia.com/ PM.qst?a=o& se=gglsc& d=5001404209

Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know. By: Thomas H. Davenport and Laurence Prusak. Presented By: Jonathan Sage ...
ai.arizona.edu/ hchen/ class_presentation/ 2005MIS580/ Davenport%20Chapters%205-9.ppt

Davenport & Prusak: Working Knowledge
Working Knowledge : How Organizations Manage What They Know by Thomas H. Davenport & Laurence Prusak. Table of Contents Acknowledgments Introduction ...
home.att.net/ ~discon/ KM/ Davenport_1.htm

A Synopsis of: Working Knowledge: How Organizations Manage What ...
Working Knowledge: How Organizations Manage What They Know. By: Thomas H. Davenport and Laurence Prusak. Organizational Change Program for the CGIAR Centers ...
www.trg-inc.com/ orgchange/ SynopsisWorkingKnowledge.pdf

ACM: Ubiquity - Working Knowledge: How Organizations Manage What ...
Working Knowledge: How Organizations Manage What They Know By Thomas H. Davenport and Lawrence Prusak. In the end, the location of the new economy is not in ...
www.acm.org/ ubiquity/ book/ t_davenport_1.html

IBM Systems Journal: Working Knowledge: How Organizations Manage ...
Working Knowledge: How Organizations Manage What They Know, Thomas H. Davenport and Laurence Prusak, Harvard Business School Press, Boston, MA, 2000. ...
findarticles.com/ p/ articles/ mi_m0ISJ/ is_4_40/ ai_82373868/ print

Working Knowledge
Working Knowledge: How Organizations Manage What They Know by Thomas H. Davenport and Laurence Prusak (Harvard Business School Press, 256 pages, ...
www.businessforum.com/ knowledge.html

Working Knowledge: how organizations manage what they know ...
Working Knowledge: how organizations manage what they know (Davenport, Thomas H and Prusak, Laurence) -- Bibliography (issues) Online by the Union of ...
www.diversitas.org/ db/ x.php?dbcode=re& subject=7035& go=e& id=13573630

Working knowledge : how organizations manage what they know
Title: Working knowledge : how organizations manage what they know. Author/Speaker: Davenport, Thomas H. Publisher: Boston, Mass: Harvard Business School ...
www.moh.govt.nz/ notebook/ nbbooks.nsf/ 8b635a98811e8aed85256ca8006d4e51/ 9d895a201a152fd94c25665e000ae4a5?OpenDocument

About the author (2000)

Thomas H. Davenport is a Professor of Information Management at Boston University and Director, Institute for Strategic Change at Andersen Consulting. He is the author of the worldwide bestseller, Process Innovation (HBS Press, 1993) and Mission Critical (HBS Press, 2000). Laurence Prusak is a managing principal of the IBM Consulting Group in Boston and the worldwide competency leader in knowledge management for IBM. He formerly was a researcher/consultant at Ernst & Young and Mercer Management Consulting.

Bibliographic information

QR code for Working Knowledge
TitleWorking Knowledge: How Organizations Manage What They Know
Knowledge Management
AuthorsThomas H. Davenport, Laurence Prusak
Edition2
PublisherHarvard Business School Publishing India Pvt. Limited, 2000
ISBN1578513014, 9781578513017
Length199 pages
Subjects › 

Business & Economics / Entrepreneurship
Business & Economics / Information Management
Business & Economics / Management
  
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