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I really enjoyed this book. Though, it was not an easy read. JRH has packed decades of research into the book and each page is full of references and information. He has illustrated each of his points thoroughly and even has a sub-text running throughout the book covering the experience of someone who seemed to apply his model intuitively, it is a great story with a twist.
Review: Leading Teams: Setting the Stage for Great PerformancesUser Review - Amy - Goodreads
Don't waste your time with this book. It is heavy into the airline industry. A real lovefest with Southwest Airlines. If you want a better book about teams, try Discipline of Teams (also on my list) by Katzenback & Smith. Read full review
accomplish action actually aircraft authority bers better captain challenging chapter clients Cloud Peak coaching interventions cockpit collective compelling direction competent conditions that foster create crew members customers develop direction setting discussion equifinality example executive experience flight attendants focus foster team effectiveness Hackman Hank happens Harvard Business School help members identify individual interaction interpersonal learning motivation needed NTSB operate orchestra organizational context organizations Orpheus Chamber Orchestra outcomes passengers performance processes performance strategies performing unit person pilots players political problem process losses production reinforce responsibility reward system risk role routines self-managing teams service teams shared skills Skylab social social loafing sometimes specify style sure talents team behavior team dynamics team leaders team leadership team members team performance team task team's teammates teamwork things tion virtual teams Wageman worker cooperatives
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Louise Lemieux-Charles, Wendy L McGuire - 2006 - Medical Care Research and Review
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