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accounting achieve additional agency amount audit audit-accounting awarded Bee Line Bee Line Expressway Ben Watts complaints contract management Contract NTP 45 contractor County Expressway Authority criteria Days from Contract discussed E-PASS Eastern Beltway efficiency equipment ETTM system evaluation experience FDOT employees February 27 Florida Toll Services Florida Turnpike fringe benefit full-time funds goals higher hired identified incentive increase issues labor costs levels lower maintenance management team ment monitoring needed occur OOCEA staff operating costs Orlando-Orange County Expressway overall part-time partnership percent performance personnel plaza managers policies positions private vendor privatization RFP procedures program manager public-private partnership reports response revenue collection salaries schedule sector service quality Southern Connector specific standards subcontractors supervisors Support Staff technical proposal tion TOC Operations Office toll collectors toll operations manager toll plazas transaction accountability transition TSAs Turnpike vehicles
Page 203 - N. 1991 . Administrative Analysis for Local Government: Practical Application of Selected Techniques. Athens, GA: Carl Vinson Institute of Government, University of Georgia.
Page 212 - American City and County 1 10, no. 1 (January): 24-3 1 . White, Wendell. 1994. "Competition: A Privatization Strategy." American City and County 109, no. 2 (February): 16. Wisniewski, Stanley. 1992. "A Framework for Considering the Contracting Out of Government Services.
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