Social Service Teams: The Practitioner's View

adequacy scores agencies allocation approach area officer area teams arrangements assessment caseload management casework Chapter child child abuse client groups Community Service Volunteers community workers concerned considerable course decisions described develop DHSS difficult discussion district duty officer elderly English study example experience family therapy feel felt fieldwork going health visitors home help homelessness hospital social workers hospital studies important individual intake team interest intervention interviews involved issues London borough long term mentally ill method Michael Hill Northern Ireland occupational therapists organisation OT's particular patients physically handicapped placements practice pressure priorities problems professional psychiatric hospitals qualified question referrals relation relationships residential responsibility role rural Scottish Region seemed senior skills social services departments social work assistants specialist staff suggested Supplementary Benefits task team leader team members teams studied visiting volunteers Welsh Yes/No Yes/No/DK