The Crisis of Care: Affirming and Restoring Caring Practices in the Helping Professions

Front Cover
Susan S. Phillips, Patricia Benner
Georgetown University Press, Dec 1, 1994 - Medical - 208 pages

By combining stories of care, the reflections of caregiving practitioners, and interpretations of caregiving within a larger social and theoretical framework, this collection identifies the values and skills involved in quality caregiving at the individual level and affirms their importance for reshaping our public caregiving institutions. Contributors from the fields of medicine, nursing, teaching, ministry, sociology, psychotherapy, theology, and philosophy articulate their values, hopes, commitments, and practices both in theoretical essays and in narratives of caregiving that reveal the complexities of skillful practice.

 

Contents

Introduction
1
When Life Threatens
14
Understanding Caring in Contemporary America
18
Listening to the Heart
33
Caring as a Way of Knowing and Not Knowing
39
Meeting at the Table
60
Teach Us to Care and Not to Care
63
No Safe Conduct
77
Photograph
102
The Corrosion of Care in the Context of School
106
Death by Choice
116
The Role of Compassion in Moral Responsibility
120
Beyond the Clinical Gaze
141
Biblical and Theological Reflections
146
Listening with Care
165
Philosophical Reflections on Caring Practices
171

Balancing the Three Es Effectiveness Efficiency and Empathy
80
To Care Is to Listen
92
Preparing Students for the World
94
Contributors
186
Copyright

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About the author (1994)

Susan S. Phillips is executive director of New College Berkeley.

Patricia Benner is a professor in the Department of Physiological Nursing at the University of California, San Francisco.

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