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The Effective Public Manager:

Achieving Success in a Changing Government
Front Cover
1 Review
John Wiley & Sons, Aug 28, 2008 - Business & Economics - 416 pages
Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.
  

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Review: The Effective Public Manager: Achieving Success in a Changing Government

User Review  - Dawn - Goodreads

Textbook for a management class. As a stand alone this book would have completely sucked but the way it was used in my class I found it very helpful with just some basic information. Read full review

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Contents

The Goals of This Book
Acknowledgments
The Current Crisis Defined
Governments Response to the Crisis of Confidence
The National Performance Review
The Challenges of the PerformanceBased Movement
The Bumbling Bureaucrat
Managing for Politicians
How to Control and Improve the Description Synthesis and Analysis of Information
How to Control and Improve the Flow of Information from Your Organization
The Role of Budgets in Innovative Management
How to Obtain Resources
Not Letting the Budget Process Box You In
How to Monitor the Use of Resources
How to Use the Budget to Influence Your Organization
Why Strategy Is Important

The Innovative Effective Public Manager
Why Risk Taking Is Possible
The Need for Effective and Innovative Public Management
Why Good People Are Hard to Hire
How to Find Good People
How to Hire the Good People You Have Found
How to Reward and Keep the Good People in Your Organization
How to Get Rid of Inadequate Staff Members
Effective Management and Staffing
Revitalizing an Organization
How to Satisfy the Demands of Superiors Peers and Subordinates
How to Keep Your Boss Relatively Happy
How to Keep Your Staff Relatively Happy
Communicating in a Network Context
How the Organizations Structure Can Help Managers Manage
What Reorganization Should Accomplish and When It Is Worth the Effort
How to Maintain Control Without Suffocating Staff Members
How to Break Down Projects into Manageable Tasks
How to Make Sure Task Assignments Are Fair and Reasonable
How to Ensure That Work Is Assigned to the Right People and That It Gets Done and Gets Done Well
The Concept of Public Sector Management Innovation
Techniques of Management Innovation
Integrating and Using Techniques of Public Management Innovation
Ensuring the Successful Adoption of Innovation Strategies
Skills Needed to Manage Contracts and Contractors
Obtaining and Deploying the Skills Needed to Manage Contracts and Contractors
Implementing the Art and Craft of Contracting
How to Avoid Having Too Much of the Wrong Information and Not Enough of the Right Information
Assessing Information Needs
How to Project Information Needs
How to Influence the Flow of Information into Your Organization
How to Organize the Flow of Information Within Your Organization
Using Communication Tools Most Effectively
How to Develop and Implement Strategy
How to Estimate What Your Organization Is Capable of Doing
The Role of Leadership in Strategy Implementation
How Strategy Can Help You Wake Up a Sleepy Organization
What to Do with the Work You Are Given
How to Ensure That Your Organizations Work Is Ethical
Communication Resources You Should Have at Hand
How to Deal with the Media
How to Keep Legislatures Overhead Agencies and Interest Groups Satisfied
How to Stay Out of Trouble with the Public
Making the Connection Between Citizens and Your Organizations Performance
The Costs of Public Sector Careers
The Benefits of Public Sector Careers
Why Be a RiskTaking Public Entrepreneur?
Can the Public Sector Succeed?
Toward a Profession of the Public Service
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About the author (2008)

Steven Cohen is the director of the Master's Program in Environmental Science & Policy at the School of International and Public Affairs and the executive director of the Earth Institute at Columbia University.

William Eimicke is the director of the Picker Center for Executive Education at Columbia University's School of International?and Public Affairs.

Tanya Heikkila is an assistant professor at Columbia University's School of International?and Public Affairs.

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