Human Factors in Information Systems

Front Cover
Snodgrass, Coral R., Szewczak, Edward J.
Idea Group Inc (IGI), Jul 1, 2001 - Computers - 342 pages

Many factors contribute to the way people view and use information, including task requirements, organizational settings, and personality characteristics. Today it is generally accepted that people are an integral element of an information system. System development methodologies include various kinds of people ? managers, analysts, programmers, support staff ? in the development process. IT could be wasted if various aspects of human behavior were not seriously accommodated. Human Factors in Information Systems addresses pertinent issues by including the most recent research in the discipline, which can be utilized by businesses and organizations when implementing information systems into their policies, procedures and daily tasks.

 

Contents

Chapter 1 Beyond Models of National Culture in Information Systems Research
1
Boundary Setting and Methodological Choice
20
A Case of an Intervention at a British Visitor Attraction
31
An Analytical Survey and Perspective
45
Chapter 5 Motivation for Using Information Technology
55
Chapter 6 Toward a TheoryBased Measurement of Culture
61
Chapter 7 Personal Information Privacy and Internet Technology
83
Tales from the Field
93
Chapter 14 The Effect of Attitudes Goal Setting and SelfEfficacy on End User Performance
180
Chapter 15 Getting the Spirit of Office Technologies Does the Internal Organization Environment Support or Constrain?
194
An Empirical Study
211
Chapter 17 The Importance of Having a Multidimensional View of IT EndUser Relationships for the Successful Restructuring of IT Departments
241
The Power of Email as a Driver for Changing the Communication Paradigm
253
Chapter 19 The Influence of Experience Culture and Spatial Visualization Ability on Users Attitudes and Anxiety towards Computer Use
269
Chapter 20 Ethics Authenticity and Emancipation in Information Systems Development
281
A Challenge for the Information and Knowledge Management Function
287

Chapter 9 Cultural Problems in Applying SSM for IS Development
104
Human Resource Management in the Software Sector
117
A Diagnostic Tool to Incorporate Information Technology into Organizations
135
An Empirical Study
153
A Study Using Situationally Conditioned Belief
169
A Comparison of Use and Utility
296
An Empirical Investigation of the Cognitive Effects of the Reward System on IT Planning Effectiveness
309
About the Editors
321
Index
322
Copyright

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About the author (2001)

Coral R. Snodgrass (Ph.D., 1984, Katz Graduate School of Business, University of Pittsburgh) is Professor and Chair of the Management and Marketing Department at Canisius College in Buffalo, New York. She is also the Director of the International Business Programs at the College. Dr. Snodgrass has published numerous articles on the topic of strategy and international business and she has authored a number of strategy cases. She is involved with collaborative projects with colleagues in England, Ireland, France, Belgium, Germany, Sweden and Mexico. These projects include course and program development as well as student and faculty exchanges. Dr. Snodgrass is the book editor for the Information Resources Management Journal. She is member of such academic societies as the Strategic Management Society and the Academy of International Business. She sits on the board of a number of local organizations such as Buffalo-Niagara World Connect.

Edward J. Szewczak is Professor of Information Systems at Canisius College. He has co-edited a number of scholarly readings texts for Idea Group Publishing, including Human Factors in Information Systems (with Coral Snodgrass), Managing the Human Side of Information Technology: Challenges and Solutions (with Coral Snodgrass), Measuring Information Technology Investment Payoff (with Mo Mahmood), The Human Side of Information Technology Management (with Mehdi Khosrow-Pour), and Management Impacts of Information Technology: Perspectives on Organizational Change and Growth (with Coral Snodgrass and Mehdi Khosrow-Pour). He is currently serving as an Associate Editor of The Information Resources Management Journal. [Editor]

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