books.google.co.uk - When Hank Gilman started his career, he aspired to be a great journalist. But just a few years later, he became an editor and suddenly found himself in charge of a slew of difficult reporters—without a clue how to manage them.Plenty of managers start out this way, never asking, expecting, or training...http://books.google.co.uk/books/about/You_Can_t_Fire_Everyone.html?id=rs9QiQn3ugEC&q=Jack+Welch&utm_source=gb-gplus-shareYou Can't Fire Everyone