books.google.co.uk - Providing a focus on the knowledge and skills needed to become a successful first-line manager, this unique text emphasizes successful client care by addressing the role of nurses in managing quality and the available resources needed. It also discusses each of the essential components of the manager...http://books.google.co.uk/books/about/Managing_Client_Care.html?id=smda_ScaWVsC&utm_source=gb-gplus-shareManaging Client Care