The Technology Payoff: How to Profit with Empowered Workers in the Information Age
This book tells every business manager what he or she needs to know and to do to make information technology (IT) pay off in his or her organization. IT, properly used, can enable organizational flexibility, increase efficiency and most important, increase profits. IT is (or should be) an integral part of planning for changes in business processes, organizational redesign and other initiatives for change. Used wrong, IT can waste resources, sap morale and decrease profits. Free of technical jargon and complex explanations, this guide offers a well-rounded, uncluttered view of information technology, addressing its managerial, organizational and technological impacts. End-of-Chapter sections labeled "What You Must Know" and "What You Must Do" reinforce key issues and provide a mandate for improvement through information technology. Eliezer Geisler, Professor of Organizational Behavior at the Stuart Graduate School of Business at Illinois Institute of Technology says: "This book, originally published in 1994, is ancient by the measures of the information age. Its resiliency against the ravages of time and the transformation in the economy and the information age is precisely what makes it a great contribution to the literature. The fundamental principles it expounds are as sound today as they were seven years ago. This is astounding but at the same time, forms the mark of an author who profoundly understands the market place and the role that information technology plays in it."
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