Human Resource Management in Government: Hitting the Ground Running

ability achieve adverse affirmative action agency arbitration assessment basis behaviors benefits career Chapter Civil Rights civil service systems collective bargaining court criteria decisions determine disabled discrimination diversity management Edwards Deming EEOC effective efficiency employee's employment ensure established example executive Executive Order 11246 Exhibit factors federal flextime goals grievance hiring human resource management identify improve individuals interview involves job analysis job applicants job descriptions job enrichment job evaluation job performance job requirements labor relations ment merit system methods motivation needs opportunities organization organizational pay equity Pendleton Act percent performance appraisal personnel administration personnel officers personnel policies ployees position practice problems procedures productivity programs promote Public Personnel Management public sector qualified ratings recruitment responsibilities result Review rewards role rules salary scores selection skills standards strategies supervisors tasks techniques tests tion Title VII training and development union validity values women and minorities workers workforce