More than a million people have learned the secrets of effective conversation using "Conversationally Speaking." This revised edition provides more ways to improve ...

Public relations and volunteer fund-raising pro Patti Coons here offers hundreds of invaluable tips and timetables, sample invitations and media packages, people-managing and ...

From America's Most Widely Publshed Etiquette Expert, An Encyclopedia of Manners for Real People--Updated With a Special Bonus Section on Table Manners for Children This A-to-Z ...

Business manners in and out of the boardroom are stressed here, with practical etiquette advice on e-mail, faxes, international travel, pagers, and cellular phones, as well as ...

What counted as good and bad manners in the sixteenth and seventeenth centuries? Anna Bryson explores what is often entertaining evidence for Tudor and Stuart ideas of bodily ...

What's the appropriate tip for service in a four-star restaurant? And what if the service is less than stellar? Do you tip the maids at a hotel you've stayed in for a week ...