Abolishing Performance Appraisals: Why They Backfire and what to Do Instead

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Berrett-Koehler Publishers, 2000 - Business & Economics - 338 pages
2 Reviews
This work challenges readers to think more profoundly about the questions surrounding the use of appraisal. The authors separate the five discrete functions of appraisal - coaching, feedback, compensation, employee development, and legal documentation - and clarify the objectives of each. They also examine - relative to each function - the underlying assumptions and each function's track record through appraisal, including any pernicious, unintended effects. Case studies of organizations using alternative approaches are presented, and from a variety of industries: manufacturing, retail, service, and education. The authors also provide practical guidance on the elimination of appraisals and the design of alternative approaches.
 

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LibraryThing Review

User Review  - kageeh - LibraryThing

This book laid out in great detail the uselessness of performance appraisals. I wish all corporations would heed this book but, alas, they won't and don't. Performance appraisals are a complete waste ... Read full review

User Review - Flag as inappropriate

Grammar and spelling errors in the first paragraph of the forward!? Maybe the Editor needs a Performance Appraisal!

Contents

Letting 60 of a Hopeless Ritual
1
Why Appraisals Backfire The Fatal Flaws
9
Good Intentions That Never Deliver
11
The Real Goal Improving the Performance of the Organization
33
Appraisal as a Rating Tool Fair or Foul?
53
What to Do Instead Five Functions of Appraisal
71
Coaching Employees in the New Workplace
73
Feedback That Makes a Difference
115
How Do We Pay People Without Appraisals?
153
Staffing Promotions and Development
187
Dispelling the Legal Myths and Dealing with Poor Performers
223
How to Get There The Transition to Alternatives
255
Disconnecting Appraisal and Designing Alternatives
257
Creating Consensus and Confidence for Change
283
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About the author (2000)

Mary Jenkins is a self-taught embroiderer and patchworker who runs courses in sampler making for the Embroiderers' Guild. She lives in Whitchurch, Cardiff, Wales.

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