Confessions of an IT Manager
Phil Factor is a legend in his own runtime. Scurrilous, absurd, confessional and scathing by turns, Confessions of an IT Manager targets the idiocy, incompetence and overreach of the IT management industry from vantage point all the way up and down the greasy pole. Phil Factor (real name witheld to protest the guilty) has over 20 years experience in the IT industry, specializing in database-intensive applications. For withering insight into the human weaknesses and farcical levels of ineptitude that bring IT projects to their knees, plus occasional escapes into burnished pastiche and cock-a-leg doggerel there is no funnier, more illuminating commentary on the IT crowd.
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In no case should this book be considered a collection of amusing stories. While it is certainly funny there is a lot of knowledge and experience under the cover of wit. If anything, the book can be used as an extended management and contracting manual. Maybe not everyone will get it the first time but the more time you spend in the IT business the more you realize how right Phil is.
Most management books will show you some guidelines about how to behave, maybe a framework on which you will have to build based on your own experience and fail numerous time until you understand the "[incompetent] people" factor in the equation. Most smart and capable people in IT start from the premise that everybody is as smart and competent as them. This usually has the effect that everybody else (who is NOT smart or competent) will start fearing them and consciously or unconsciously oppose them in every way. Phil manages to show trough a series of short stories what is the proper way to approach situations such as hiring and firing, meetings, managing your manager and handling change.
A great read, with a lot of substance, the book will be enjoyed a lot more by those who have some experience in the field. There are moments where laughter is inevitable so it's not a good choice of reading in the office while you pretend to be deeply concerned by some technical issue.