Cross-cultural Business Behavior: A Guide for Global Management

Front Cover
Copenhagen Business School Press DK, 2012 - Business & Economics - 399 pages
The theme of this new edition of Cross-Cultural Business Behavior is CHANGE. First of all, cultures change. In markets around the world, business behavior is constantly evolving, impelled by generational shifts, improvements in education, and (especially) increasing exposure to the world marketplace. That is why all of the book's 43 'Negotiator Profiles' have been thoroughly updated, with new cases and fresh examples added. In addition to the change in culture, international managers' challenges have changed too. For example, just a few years ago, participants at global management seminars around the world were mainly interested in how to communicate and negotiate with overseas partners. But, they now find that their toughest challenges are how to manage overseas subsidiaries, strategic alliances, and international partnerships. To reflect these new realities, the book's time-tested framework for understanding cross-cultural negotiating behavior has been expanded to include a wide variety of practical pointers on managing in today's global marketplace. This fifth edition is important for everyone involved with global management, whether student or manager, because cultures and business challenges do change. The book is an essential survival guide for doing business in cultures other than one's own.
 

Contents

Cases
9
The Great Divide Between Business Cultures
25
Case 2
29
Communicating Across The Great Divide
39
Case 4
47
Case 5
60
Time and Scheduling
63
Case 7
75
Business Behavior in the Arab World
215
Egyptian Business Behavior
225
Turkish Business Behavior
233
Greek Business Behavior
239
Brazilian Business Behavior
245
Russian Business Behavior
257
Polish Business Behavior
263
Slovak Business Behavior
271

Global Business Protocol and Etiquette
91
Case 9
107
Selling Across Cultures
119
Indian Business Behavior
135
Cambodian Business Behavior
149
Thai Business Behavior
163
Filipino Business Behavior
181
GROUP
187
Chinese Business Behavior
195
South Korean Business Behavior
201
Singaporean Business Behavior
209
French Business Behavior
277
Belgian Business Behavior
283
Spanish Business Behavior
291
The Business Behavior of the Baltic States
305
British Business Behavior
313
Norwegian Business Behavior
331
Finnish Business Behavior
345
Dutch Business Behavior
363
Canadian Business Behavior
381
INDEX
395
Copyright

Other editions - View all

Common terms and phrases