Diversity : Stacking Up the Evidence: A Review of Knowledge

addition appears areas associated benefits of diversity better bring business benefits business performance chapter characteristics claimed cohesion communication conclusion Consequently consideration costs creativity culture customer relations depend discussed diverse groups diverse workforce educational effects of diversity emotional conflict employees environment ethnic diversity evidence examined example existing expect experiences external factors findings firm functional diversity Furthermore gender diversity greater higher homogeneous groups ideas impact of diversity important improved increased indirect effects individuals industry influence informational diversity innovation internal communication involved issues Journal knowledge less limited literature looking measured negative opportunities organisational performance outcomes personality poorer positive effect potential problem productivity realised regarding relations relationship require result reviewed robust significant social category diversity solutions staff studies suggest task task-related tenure top management teams types of diversity understanding views work-related workforce diversity workplace