Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

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American Management Association, 2013 - Business & Economics - 312 pages
Written for all who are struggling to manage a workforce with often incompatible ethics, values, and working styles, Generations at Work looks afresh at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By laying bare the most common causes of conflict--including the Me Generation's frustration with Gen Yers' constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--the book offers practical, spot-on guidance for managing the differences with consideration to each generation's unique needs.Along with the authors' insights for managing a workforce with different ways of working, communicating, and thinking, the book offers in-depth interviews with members of each generation, tips on best practices from companies successfully bridging the generation gap, and a mentorship field guide to help you support the youngest members of your team--tools, which are the key to helping your workforce interact more positively with one another and thrive in today's wildly divergent workplace culture.

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About the author (2013)

RON ZEMKE was the author of the bestselling Knock Your Socks Off series and founder of Performance Research Associates, a consultancy specializing in organizational effectiveness.

BOB FILIPCZAK is a social media coordinator and an experienced writer and editor.

CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.

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