How to Break Bad News: A Guide for Health Care Professionals

Front Cover
JHU Press, 1992 - Bad news - 223 pages
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"This short, easy-to-read book... has a great potential to improve the way clinicians understand the process of breaking bad news." -- Annals of Internal Medicine

"At last, we have a wise, useful, readable textbook on the communication of unpleasant information." -- New England Journal of Medicine

 

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Contents

Why Breaking Bad News Is Difficult
15
Basic Communication Skills
40
A SixStep Protocol
65
The Patients Reactions
98
Other Peoples Reactions
172
Conclusion
208
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