Interviewing: Strategy, Techniques, and Tactics |
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A Classic. Very clear, concrete advice. I based my career on it. Still good in spite of being old. Best part is that he shows examples of how interviews can go very wrong, even though they look okay on the surface -- how to spot when the interviewer is leading the witness, when the data being collected is not good.
Contents
AN OVERVIEW | 3 |
Critique of Telephone Company Interview | 30 |
Chapter Two Interview Types and Objectives | 41 |
Copyright | |
29 other sections not shown
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able answer appropriate asked assume attempt attitudes avoid basic become behavior called communication complete considered context cooperation deal dent depends detailed discover discussion effect ego threat ethical example expectations experience expression facilitators fact feel field give given human important individual inhibitors inter interest interviewer interviewer's involved less meaning methods necessary needed nonverbal notes objectives observation obtain opinion organization particular person planning position possible probably probe problem question reason recording reduce relations relationship relevant respondent respondent's role sample schedule selecting setting situation skills social sometimes specific spondent strategy suggest survey tactics talk tape techniques tell terview things tion topic understand universe usually valid verbal viewer