Interviewing: Strategy, Techniques, and Tactics

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Dorsey Press, Jan 1, 1987 - Psychology - 644 pages

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A Classic. Very clear, concrete advice. I based my career on it. Still good in spite of being old. Best part is that he shows examples of how interviews can go very wrong, even though they look okay on the surface -- how to spot when the interviewer is leading the witness, when the data being collected is not good. 

Contents

Chapter One Interviewing in Perspective
3
Critique of Telephone Company Interview
30
Chapter Two Interview Types and Objectives
41
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