Interviewing: Strategy, Techniques, and Tactics |
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A Classic. Very clear, concrete advice. I based my career on it. Still good in spite of being old. Best part is that he shows examples of how interviews can go very wrong, even though they look okay on the surface -- how to spot when the interviewer is leading the witness, when the data being collected is not good.
Contents
Chapter One Interviewing in Perspective | 3 |
Critique of Telephone Company Interview | 30 |
Chapter Two Interview Types and Objectives | 41 |
Copyright | |
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analysis anonymity answer appropriate asked assume attitudes avoid basic behavior Brand X catharsis chronemic chronological cial conflict context dent depends discover discussion effect ego threat empathy ethical etiquette barrier evaluate evant example experience facilitators of communication fact feel give I-numbers idea important inter interest interrogator interview guide interview schedule interview situation interviewer's kinesic listening mation meaning methods multistage sampling needed nonscheduled interview nonverbal communication nonverbal cues objectives observation obtain paralinguistic particular person planning police possible probe notes problem proxemic purpose question relationship relevant information respondent's role sample selecting sequence setting simple random sample skills social specific spondent statements strategy subtopics survey suspect talk tape recorder techniques and tactics tell terview things tion topic control type of information type of respondent understand universe of discourse valid verbal viewer
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Bibliographic information
| Title | Interviewing: Strategy, Techniques, and Tactics |
| Author | Raymond L. Gorden |
| Edition | 4, illustrated |
| Publisher | Dorsey Press, 1987 |
| Original from | the University of Michigan |
| Digitized | 2 Oct 2008 |
| ISBN | 0256034079, 9780256034073 |
| Length | 644 pages |
| Subjects | › Psychology / General |
| Export Citation | BiBTeX EndNote RefMan |