Managing in the Voluntary Sector: A Handbook for Managers in Charitable and Non-profit OrganizationsStephen P. Osborne This handbook is designed to meet the increasing demand for an authoritative book reflecting the many challenges facing managers in VNPOs. It takes a practical approach to issues and skills needed over a wide range of managerial topics, providing an all-in-one reference source for managers. |
Contents
Introduction | 1 |
Ethics and management in the voluntary sector | 18 |
Managing relationships with governing bodies | 30 |
Copyright | |
14 other sections not shown
Common terms and phrases
accountability achieve action activities agency analysis anti-oppressive practice approach argued Aston Business School Aston University budget business planning change management chapter charity Charity Commission clients collaboration commitment complex concerned context contract cost centres decisions effective ensure environment equal opportunities ethical evaluation example expenditure functions fund-raising funders funding future goals governing body groups GUIDED READING identified impact implementation important income individual involved issues London management committee marketing ment mission monitoring NCVO objectives orga organizational Osborne particular performance assessment performance management problems programme project management questions relevant responsibility role service delivery service level agreements service users skills staff stage stakeholders statutory organization strategic management strategic planning strategic planning process SWOT analysis tasks tion trustees types understand unit costs voluntarism voluntary and non-profit voluntary organizations voluntary sector volunteers whilst