Organizational Citizenship Behavior: Its Nature, Antecedents, and ConsequencesOrganizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB. |
Contents
1 The Good Sam | 1 |
Its Roots Structure and Frameworks | 15 |
3 OCB in the Context of Organization Theory | 43 |
4 Attitudinal and Dispositional Antecedents of OCB | 65 |
5 The Impact of Leadership and Work Environments on OCB | 93 |
6 The Effects of OCB on Performance Evaluations and Judgments | 139 |
7 The Effects of OCB on Organizational Performance and Success | 199 |
8 Implications for HR Practitioners and OCB Researchers | 223 |
| 317 | |
| 337 | |
About the Authors | 349 |
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Common terms and phrases
altruism Borman civic virtue commitment common method variance compliance conceptual conscientiousness construct Content Validity contextual performance contributions controlled cooperative correlation courtesy covenantal coworkers cultures defined Dyne empirical employee’s employees engage in OCB enhance examined example exchange exhibit OCB expected extra-role behaviors Farh forms of OCB future research Hawthorne studies helping behavior hypothesized illusory correlations indicates individual influence OCB job dedication job satisfaction leader loaded loyalty managerial evaluations managers mance measures of OCB mediated method biases Moorman motivation Motowidlo objective task OCB dimensions OCB scale OCB/contextual performance organization organization’s organizational citizenship behavior organizational effectiveness Overall evaluation participation particular co-worker peer perceptions performance appraisal performance evaluations Podsakoff & MacKenzie Podsakoff and MacKenzie potential power distance psychometric raters ratings relationship between OCB reported rewards sample Scotter social specific sportsmanship subordinates suggests supervisor supervisor supervisor task performance tion transformational leadership validity variables variance accounted