Organizational Citizenship Behavior: Its Nature, Antecedents, and ConsequencesOrganizational Citizenship Behavior: Its Nature, Antecedents, and Consequences examines the vast amount of work that has been done on organizational citizenship behavior (OCB) in recent years as it has increasingly evoked interest among researchers in organizational psychology. No doubt some of this interest can be attributed to the long-held intuitive sense that job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff, and Scott B. MacKenzie offer conceptual insight as they build upon the various works that have been done on the subject and seek to update the record about OCB. |
Contents
1 The Good Sam | 1 |
Its Roots Structure and Frameworks | 15 |
3 OCB in the Context of Organization Theory | 43 |
4 Attitudinal and Dispositional Antecedents of OCB | 65 |
5 The Impact of Leadership and Work Environments on OCB | 93 |
6 The Effects of OCB on Performance Evaluations and Judgments | 139 |
7 The Effects of OCB on Organizational Performance and Success | 199 |
8 Implications for HR Practitioners and OCB Researchers | 223 |
| 317 | |
| 337 | |
About the Authors | 349 |
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Common terms and phrases
accounted addition altruism analysis authors Chapter characteristics citizenship behavior civic virtue commitment common compliance conceptual conscientiousness consistent construct contextual contributions controlled cooperative correlation coworkers cultures defined definition developed dimensions direct discussion effects empirical employees engage enhance et al evaluations evidence examined example exchange exhibit expected extent factor findings formal forms forms of OCB functions future greater helping identified important in-role increase indicates individual influence interest involved issues job satisfaction leader leadership less loaded MacKenzie managers measures mediated method motivation Motowidlo nature noted observed organization organizational Overall evaluation participation perceptions Podsakoff positive potential problems productivity ratings reasons relationship reported rewards role sample scale significant social sources specific sportsmanship structure subordinates suggests supervisor Table task performance theory tion types unit validity variables variance