Patient Self Referral: A Guide for Therapists
This exciting series is unique in providing advice on management, leadership and development for those in the Allied Health Professions (AHP). This practical and comprehensive guide contains all the information you need to set up a self referral service successfully, including answers to frequently asked questions, sample referral forms, a sample poster, datasets, guides for consistency, an anticipated referral calculator tool and a complete glossary of terms. "Over the last ten years we have lost count of the inquiries we've fielded from all over the United Kingdom and from many other countries worldwide. We've been contacted by a wide range of healthcare providers, clinical staff from a variety of professions; therapists, nurses and doctors, service managers, professional bodies and healthcare policy makers and the questions have been the same. This is a practical guide that should help to take you relatively stress-free through the very important key stages of preparation. It will provide useful hints and tips to assist you in your decision making and will ensure as successful and painless a transition as possible." - Lesley Holdsworth and Valerie Webster, in the Introduction.
Why consider patient selfreferral?
Legal and professional considerations
What do we mean by patient selfreferral?
Before you start
Measuring and demonstrating impact
Final countdown to implementation
Publicising the launch of your service
The final countdown
Sample referral forms
Know your population
Know your service
What kind of patient selfreferral service is right for you?
The most frequently asked questions
Making critical friends
Preparing for implementation
Publicising the change in access to your service
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access to physiotherapy appointment appropriate assessed autonomous Average referral rate baseline data Chartered Society Checklist consider critical friends dataset demonstrate the impact Department of Health developed direct access ensure evaluation example experience to learn Glasgow Caledonian University Health and Social Health Service healthcare policy healthcare practitioner healthcare services Holdsworth identified impact plan improve patient increase introducing patient self-referral issues McFadyen monitor National Health Service national trial NHS Forth Valley NHS Scotland number of referrals occupational therapists open access organisation outcomes overall referral patient access patient self-referral services patients who refer physio physiotherapy services population potential primary primary care professional body referral sources relevant rural scope of practice Scottish Executive secondary care sector self-refer self-referral to physiotherapy service users settings Society of Physiotherapy staff members stakeholders strategy telephone therapists therapy services Top tips triage