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PERFORMANCE MANAGEMENT DEFINITION
A SHORT HISTORY OF PERFORMANCE
THE ESSENCE OF PERFORMANCE
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360-degree feedback achieve action agement agreed aims analysis ance approach areas aspects of performance assessment balanced scorecard basis behaviour business objectives cent Chapter coaching concerned contribution criteria culture defined development needs developmental discussion effective emphasis employees ensure evaluation example factors focus groups formal formance management goals identify impact implementation important improve performance individuals and teams integrated involved judgements learning line managers management by objectives management of performance managing performance ment monitoring motivation objective-setting outcomes output overall performance and development performance appraisal performance management performance measures performance review performance-management processes performance-related pay personal development plan personnel problems programme repertory grid responsibility review meeting reward role scheme senior managers skills staff strategy survey targets team and individual team leaders team members team performance tives total quality management United Distillers vidual