Soft Systems Methodology in Action
Soft Systems Methodology in Action "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now-Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Soft Systems Methodology in Action closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.
What people are saying - Write a review
We haven't found any reviews in the usual places.
The Developed Form of Soft Systems
The Enquiring Process which is SSM
An Application of Soft Systems Methodology
27 other sections not shown
Agency Analysis approach authors BCOT Business Centres carried CATWOE CCTA Checkland community medicine Company comparison concept conceptual models concerned core culture cycle debate Decision Support Systems defined Department described in Chapter Director discussion East Berkshire emerged emergent properties epistemology example experience formal functions hard systems holons human activity systems ICL Way programme ideas ILSD implementation improve information systems initial interviews learning Leemhuis metho Mode National Health Service Networked Product Line operation organization organizational Oxfam particular perceived Peter Checkland planning problem owner problem situation Product Marketing Division purposeful action real world relevant systems rich picture role root definitions Scholes Shell shown in Figure Soft Systems Methodology stages of SSM strategy structure systems engineering systems study systems thinking task technical tion users whole