Solutions Focus Working: 80 Real Life Lessons for Successful Organisational Change

Front Cover
Solutions Books, 2007 - Business & Economics - 214 pages
Fourteen organisations all over the world tell the stories of how Solutions Focus has helped them to change - and show you many ways to find what works in the workplace. organisational change simple. The fourteen real life cases described here illustrate the Solutions Focus approach in action from widescale change to everyday effective management, e.g. British Sky Broadcasting, Bayer Cropscience, the Cooperative Group, the Ontario Medical Association and Freescale Semiconductor. They worked on issues including restructuring, strategy development, sales improvement, continuous improvement, team development, outplacement, training and job satisfaction. Jenny Clarke guides you through the ins and outs of each case, and draws 80 lessons which you can use in building positive change at work and keeping things as simple as possible - but no simpler.
 

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Contents

The power of one
13
Engaging people for innovation
33
Turning the tables on quality
49
Back to the future
63
Small steps and Trojan mice
83
Solutions Focus tackles complexity
105
Creating a future when facing redundancy
119
Getting a team working together
135
Listening and letting go
147
Change is in the eye of the beholder
159
Project Management Surprisingly light
175
What went well?
187
Index of Lessons
199
Index
212
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