Stewardship: Choosing Service Over Self-interestBlock's widely awaited new book shows how the spirit of partnership and service can be made part of every business, government agency, and nonprofit institution. The author of The Empowered Manager unveils radical new models of stewardship for organizations and individuals within organizations. |
Contents
Trading Your Kingdom for a Horse | 1 |
The Underbelly of Leadership | 15 |
Balancing Power | 28 |
CHOOSING SERVICE OVER SELFINTEREST | 41 |
Sometime Later in the Week | 55 |
The Stewardship Contract | 68 |
Everyone Is on the Bus | 81 |
Management Practices | 97 |
CREATING ACCOUNTABILITY | 135 |
Institutional Caretaker | 148 |
The End of Caretaking | 181 |
RECREATING OUR ORGANIZATION | 203 |
The Answer to the Power Company | 218 |
CYNICS VICTIMS AND BYSTANDERS | 221 |
How? Is a Defense | 234 |
The Artist | 255 |
Other editions - View all
Common terms and phrases
accountability answer Arthur AT&T become behavior belief boss budget caretaking choice choose client coach commitment compliance consistency and control core workers cost create culture customers cynics define democracy dialogue economic effort employees empower executive experience freedom give human resource idea implement individual institutions intent leaders leadership learning levels line organization live managerial class marketplace Martin Buber means measures ment offer operate organizational ourselves outcomes ownership and responsibility parenting partner patriarchy pay system percent performance appraisal person Phone Centers policies political reform practices privilege problem promise purpose question redesign relationship role safety self-interest self-management serve social contract someone staff functions staff groups stewardship contract stock options strategy structure subordinates supervisors systems groups task tion top management total quality management unit vision workplace