Stewardship: Choosing Service Over Self-interestBlock's widely awaited new book shows how the spirit of partnership and service can be made part of every business, government agency, and nonprofit institution. The author of The Empowered Manager unveils radical new models of stewardship for organizations and individuals within organizations. |
Contents
REPLACING LEADERSHIP WITH STEWARDSHIP | 1 |
Choosing Partners | 7 |
The Leadership Question | 13 |
Stewardship and Building Organizations | 19 |
Partnership as the Alternative | 27 |
CHOOSING ADVENTURE OVER SAFETY | 33 |
CHOOSING SERVICE OVER SELFINTEREST | 41 |
Sometime Later in the Week | 55 |
Service Guarantee | 132 |
CREATING ACCOUNTABILITY | 135 |
Institutional Caretaker | 148 |
The End of Caretaking | 181 |
RECREATING OUR ORGANIZATION | 203 |
The Answer to the Power Company | 218 |
CYNICS VICTIMS AND BYSTANDERS | 221 |
How? Is a Defense | 234 |
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Common terms and phrases
accountability actions answer appraisal Arthur become begin behavior belief better boss choice choose commitment consistency contract core cost create customers decide define desire direct economic effort employees empowerment example executive expectations experience feel freedom function future give given governance hands hold human idea implement improvement individual institution intent keep leadership learning levels live look means measures meet ment move offer operate organization ourselves outcomes ownership parenting partnership patriarchy pay system performance person planning political practices principles problem promise question reason redesign reform responsibility role serve staff groups stewardship strategy structure subordinates success task teams tell things tion unit vision wish workers