Working the Shadow Side: A Guide to Positive Behind-the-Scenes ManagementOffers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience,Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow-side realities. Heidentifies five interactive categories of behavior that affect bothproductivity and quality of work life in today'sorganizations--covert culture, the idiosyncrasies of individuals,the interactions of the organization's social system, institutionalpolitics, and the hidden organization--and details specific skillsand strategies for mining economic value from each one. Harness the covert aspects of your organization -- covert culture,individual idiosyncrasies, institutional politics -- forcompetitive advantage. World-renown consultant, teacher andresearcher Gerard Egan identifies five shadow side work behaviors,and details specifics for mining the economic value of each. |
Contents
What Is the Shadow Side? The Covert Undiscussed | 3 |
Getting Attuned to the Shadows | 17 |
Uncovering the Economics of the Shadow Side | 43 |
Copyright | |
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Common terms and phrases
activities add value agenda approach arrangements asked assumptions become behavior beliefs better boss called cause challenge Chapter clear communication company's competencies consultant costs course covert create culture deal decision develop discussed don't drive economic effective employees force formal give going hidden human ideas identified important individual instance institution issues keep kind lead learning look managerial managers marketing means meeting ment move never norms once opportunities organization organizational patterns personal styles players political positive practices prevention problem productivity promotion question relationships reports reward rules senior serve shadow shadow-side shadow-side issues shared side skills social strategy structure talk things tion understand undiscussed unit workers workplace