Shaping Web Usability: Interaction Design in Context

Front Cover
Addison-Wesley Professional, 2002 - Computers - 276 pages
It's no longer enough to make your site easy to learn and use: Web designers need to help their users feel comfortable with every aspect of their site interactions: physical, mental, and emotional. Drawing upon advanced research in psychology and human-computer interfaces -- as well as extensive practical Web design experience -- Albert N. Badre shows precisely how to accomplish this. Badre goes beyond "mere usability," introducing a complete, Web-specialized framework that lets you "design for context," taking into account every aspect of the Web environment. Shaping Web Usability begins by reviewing essential human-computer interaction principles for the Web; then outlines a usability strategy that takes multiple contexts into account: extrinsic design, users, genre, site, and page. Badre offers deep insight into Web users themselves: their skill levels, personalities, and demographics; and presents a full chapter on the unique needs of older Web users. Along the way, he addresses the key issues that make Web usability so challenging, including security and privacy, platform independence, dynamic content, compatibility, and navigation. You'll learn how to ensure that aesthetics and usability complement each other; how to extend usability to handheld devices; and how to evaluate Web usability most effectively. For all Web designers, developers, usability specialists, marketers, and others concerned with the Web user experience.
 

What people are saying - Write a review

Shaping Web usability: interaction design in context

User Review  - Not Available - Book Verdict

There is no shortage of material on web site usability (see Computer Media, LJ 3/1/02). Hot Text shines in its comprehensive coverage of online writing. One will find information on XML and writing ... Read full review

Contents

Human Computer Interaction for the Web
1
A Short History of HCI
3
Focus on the User Interface
4
User Interface Software
5
Focusing on the Web
6
UserCentered Design
7
Iterative Design and Continuous Testing
8
Themes
10
Landmarks and History Trails
141
Keywords and Site Search Engines
143
Assuring Reasonable Confidence in the Sites Privacy and Security
144
Making the Site Visible
145
Maintaining Quality
146
The Web Page
147
General Page Design Issues
148
Coherence
149

Designing for the User Experience
11
Web Usability Strategy
13
Scenarios
14
Context
15
The Userview Process
18
Goals and Requirements
21
User Culture
26
Web Interface Guidelines Specialization
31
Constructing Storyboards and Interactive Prototypes
33
The Web Environment
37
The User Environment
38
The Cognitive Space
39
The Site Environment
47
Scenarios
51
Designing from Scenarios
58
Simple versus Enriched Site Environments
61
The Web User Part 1 The Audience
67
Defining an Audience
69
Cognitive Processing Capabilities and Limits
79
Generating an Audience Profile
80
The Web User Part 2 Older Adults
91
Older Adults end the Wgrld Wide Web
93
Characteristics of Older Users
94
Perception
95
Cognition
96
Web Design Features to Avoid
98
Design Guidelines
103
Usability Testing with Older Adults
107
Designing for Web Genres
109
Genre Content
111
Genre Expression
115
Genre Form
119
Genre Evolution
120
Genre Mixing
123
The Web Site
127
Conceptualizing the Site with a VisitorCentered Focus
128
Positioning the Content
130
Speeding Up the Response
134
Smoothing the Navigation
135
Links
138
Buttons and Controls
139
Site Maps Content Lists and Indexes
140
Placement of Information
155
Color
156
Text Clarity
160
Home Content and Transaction Pages
161
The Content Page
163
The Transaction Page
166
The Aesthetic Factor
173
Usability and Aesthetics
174
Simplicity and Enrichment
180
The Use of Graphics
186
From Desktops to Handhelds
189
The Technology of Wireless Devices
191
The Usability of Wireless Devices
193
The Role of Context
197
SmallSize Effects
198
Effective Functionality and Task Preferences
206
Information Presentation
207
Interaction and Navigation
210
Guidelines for Hand Web Design
211
The Cultural Context
213
Cultural Usability
214
CultureSpecific Designs
218
Designing for the Localized Web
219
GenreLocalized Attributes
220
Behaviors and Practices
221
Icons Symbols Pictorials and Artifacts
222
Conventions and Formats
223
Intangible Values and Dimensions
225
Preferred Content
226
Evaluating Web Usability
229
Traditional Usability Testing
230
Usability Testing for the Web
231
WebSpecific Test Plan Issues
233
WebSpecific Evaluation Issues
235
The Process of Web Evaluation
236
Usability Evaluation Coal Selling
237
Storyboard Testing
238
Interactive Prototype Testing
239
Frequently Asked Questions about Usability Evaluation
240
Bibliography
249
Index
267
Copyright

Other editions - View all

Common terms and phrases

Popular passages

Page 259 - Thorndyke, PW (1980). Performance models for spatial and locational cognition. Technical report R-2676-ONR. Washington DC: Rand.

About the author (2002)

Albert N. Badre is a leading contributor to the field of human-computer interaction (HCI). He is the founder and head of Interfacile, a consulting company specializing in Web usability, interface design, and HCI. In addition, he is a professor in the College of Computing and an adjunct in the School of Psychology at Georgia Tech, where he founded the university's master's program in HCI. He has written numerous papers in the field and lectures worldwide.



0201729938AB12172001

Bibliographic information