Love 'Em Or Lose 'Em: Getting Good People to Say

Front Cover
ReadHowYouWant.com, 2010 - Antiques & Collectibles - 560 pages
The latest edition of the bestselling book on employee retention and engagement in the world - more than 500,000 copies of the previous editions have been sold. Completely revised and updated throughout, with two brand new sections. Presents 26 strategies, from A to Z, that managers at every level can use immediately to stem the talent drain. With every employee who walks out the door costing the company up to 200% of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue. The latest edition of this Wall Street Journal bestseller offers 26 simple strategies - from A to Z - that managers can use to address their employees real concerns and keep them engaged. The fourth edition has been extensively revised and updated throughout and includes two new sections. The first, Top Ten Push backs, features answers to the most common concerns that managers have raised about the Love Em or Lose Em approach. The second new section, Got More? Is a compilation of anecdotes, quotations and research findings that support the Love Em or Lose Em message. Love 'Em or Lose 'Em may also be purchased by chapters from Fast Fundamentals: The BK Whitepaper Series.
 

Contents

ASK What Keeps You?
1
BUCK It Stops Here
22
CAREERS Support Growth
32
DIGNITY Show Respect
47
ENRICH Energize the Job
60
FAMILY Get Friendly
72
GOALS Expand Options
86
HIRE Fit Is It
102
PASSION Encourage It
220
QUESTION Reconsider the Rules
235
SPACE Give It 251 Chapter 18 REWARD Provide Recognition
273
TRUTH Tell it
294
UNDERSTAND Listen Deeper
309
VALUES Define and Align
325
WELLNESS Sustain It
338
Xers and Other Generations Handle with Care
353

INFORMATION Share It
122
JERK Dont Be One
136
KICKS Get Some
151
LINK Create Connections
164
MENTOR Be One
181
NUMBERS Run Them
197
OPPORTUNITIES Mine Them
207
YIELD Power Down
375
ZENITH Go for It
388
Managers Conversations with Sharon
401
Notes
425
Beyond the Book
441
Be Connected
454

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