Engineering Robust Designs with Six Sigma"Dr. Wang's work is of the highest caliber. He has the ability to take very complex subjects and to present them very clearly. He makes excellent use of examples throughout the book." "I have not seen a text that provides such broad coverage of the topic. The foremost feature of this is competitive advantage. This product should provide superior utility at a lower cost to both the consumer and to the producer. Competitive advantage is rapidly becoming a necessity to stay in the game." "Few, if any, other people have the experience in both quality engineering (Six Sigma) and in product engineering that could match Dr. Wang's. A great deal of the unique value of this book is the integration of ideas from these two disciplines." Today's customers demand unprecedented reliability, efficiency, flexibility, and affordability. To deliver products, this robust, quality manufacturing isn't enough; Six Sigma processes must begin in the earliest stages of design. Now, one of the field's leading experts offers the first complete blueprint for implementing Six Sigma product design. John X. Wang has transformed product design at companies ranging from Maytag and Visteon to General Electric. In this book, he illuminates the full spectrum of proven techniques, from Voice-of-Customer (VOC) and Critical-to-Quality (CTQ) to Kano modeling. You'll discover how Six Sigma can bridge critical gaps between research and development, product and process, and how it can help you quickly respond to any change, from new suppliers to emerging customer requirements. Topics covered include
If you're an engineer, manager, or quality professional who's ready to drive breakthrough improvements in product design and development, Dr. John X. Wang will guide you, every step of the way, to success. |
From inside the book
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... fault diagnosis , reliability engineering , and other topics , Dr. Wang has been a Certified Reliability Engineer of the American Society for Quality and a Six Sigma Master Black Belt certi- fied by the International Quality Federation ...
Contents
Achieving Robust Designs with Six Sigma | 1 |
The Kano Model | 21 |
CONTENTS | 32 |
Copyright | |
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