Provision and Use of Transport Vehicles: Statutory Code of Practice
This is a supplement to the code of practice to Part 3 of the Disability Discrimination Act 1995, known as the Part 3 Code, which published as: "Rights of access to goods, facilities, services and premises" (2002, print version ISBN 0117028606). Although services associated with transport infrastructure have always been covered by Part 3 of the Act, access to transport services was exempted. Changes introduced by the Disability Discrimination Act 2005 allowed this exemption to be lifted, and this has been done by the Disability Discrimination (Transport Vehicles) Regulations 2005 (SI 2005/3190, ISBN 0110736311) which come into force on 4 December 2006. This supplementary Code sets out to explain the changes in the law. Chapters cover: the scope of the Code; what the Act says about providing services, and how this affects transport providers; the provider's duty not to treat a disabled person less favourably; making changes for disabled people ("reasonable adjustments"); reasonable adjustments in practice; can a transport provider justify less favourable treatment or make reasonable adjustments?
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Scope of the Code 7
What does the Act say about providing services and 15
The transport providers duty not to treat a disabled person 21
A transport providers legal liability for its employees 27
the transport providers 33
Reasonable adjustments in practice 53
2005 Regulations accessible to disabled adjustments in relation aids or services allow the disabled apply assistance dog breakdown recovery operator breakdown recovery vehicles bus operator bus tour operator cerebral palsy circumstances coach operator covered customers or passengers deafblind difficult for disabled Disability Discrimination Act Disability Rights Commission disabled customers disabled motorist disabled passenger disabled person less disabled wheelchair user employees example express coach failure hand controls health or safety hearing impairment impossible or unreasonably justify less favourable learning disabilities less favourable treatment particular person less favourably physical feature policies and procedures private hire vehicles provide an auxiliary provide auxiliary aids provide the service provider to take providing services rail vehicles reason related reasonable adjustments reasonable step relevant rental vehicles service in respect staff taxi driver train operator transport provider seeks transport services transport vehicles treat a disabled unlawful unreasonably difficult vehicle rental operator visual impairment