The Gentle Art of Verbal Self-defense at Work

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Prentice Hall Press, 2000 - Business & Economics - 340 pages
17 Reviews

Issues of trust come attached to almost every human interaction, yet few people realize how powerfully their ability to determine trustworthiness predicts future success. David DeSteno's cutting-edge research on reading trust cues with humanoid robots has already excited widespread media interest. In The Truth About Trust, the renowned psychologist shares his findings and debunks numerous popular beliefs, including Paul Zak's theory that oxytocin is the 'moral molecule.' From education and business to romance and dieting, DeSteno's fascinating, paradigm-shifting book offers new insights and practical takeaways that will forever change how readers understand, communicate, and make decisions in every area of life.

'This one's worth reading. Trust me.' Daniel Gilbert, PhD, bestselling author of Stumbling on Happiness

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Review: The Gentle Art of Verbal Self Defense at Work

User Review  - Goodreads

I think everyone wants to learn the secret how to shut down shitty little comments without it turning into some bullshit shouting match. Some days you just don't have the time or resources to deal ... Read full review

Review: The Gentle Art of Verbal Self Defense at Work

User Review  - Fred Kohn - Goodreads

More stuff in here than I'll ever need at work, nevertheless everything here was of interest. If you read this book, take some time to reread the section about Satir modes until you understand it, as ... Read full review


Introduction Language the Power Source That Never Fails You
Phony Power and Real Power
Where Does It Come From?

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About the author (2000)

Simon Schamais University Professor of Art History and History at Columbia University and the prize-winning author of seventeen books, including The Embarrassment of Riches, Citizens, Landscape and Memory, Rembrandt's Eyes, the History of Britaintrilogy and The Story of the Jews. He is a contributing editor of the Financial Timesand his award-winning television work as writer and presenter for the BBC includes the fifteen-part A History of Britainand the eight-part, Emmy-winning Power of Art.

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