The Gentle Art of Verbal Self-defense at Work
In The Gentle Art of Verbal Self-Defense at Work, nationally recognized linguistics expert and author Suzette Haden Elgin applies her techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse - everything from causal obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
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Review: The Gentle Art of Verbal Self Defense at WorkUser Review - Fred Kohn - Goodreads
More stuff in here than I'll ever need at work, nevertheless everything here was of interest. If you read this book, take some time to reread the section about Satir modes until you understand it, as ... Read full review
Review: The Gentle Art of Verbal Self Defense at WorkUser Review - Mckinley - Goodreads
Workbook of a sort - recommended readings and exercising at the end of each chapter. Read full review
Introduction Language the Power Source That Never Fails You
Phony Power and Real Power
Where Does It Come From?
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