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public service delivery
-trust
-targets/command-and-control
-voice
but don't provide right incentives
=> choice and competition (quasi-markets users don't pay but funds follow them)
studies showing the less-well off /disadvantaged wanting more choice in public services (school and health)
+abildgaard and vad 2003. direct payments in scandivnavia for healthcare
belgium and holland had parental choice
high quality: operated and managed efficiently in terms of opportunity costs what otherwise could have been prodived with that moeny
responsive to needs and wants of users. philosophical justivfication in brinign about condition where can realize autonomy. see weale 1993 p42.
but users don't pay for the service taxpayers do and should be responsive to them too
accountalbe to taxpayers
deliverd equitably
 

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