Computing Information Technology: The Human SideSteven R. Gordon IT influence is being felt throughout modern organizations, from the senior management level to various clerical and support group levels. As IT has grown in sophistication along a broad range of technical aspects and features, organizational personnel have witnessed changes in organizational life and ways of doing business that have transformed their thinking about what it means to contribute effectively and efficiently to the well-being of their organizations. IT has influenced organizational strategy making, has altered organizational structures and cultures, has reshaped organizational communication and learning and has changed management thinking about organizational design. Computing Information Technology: The Human Side addresses both the pitfalls and triumphs of implementing information technology into organizations. |
Contents
Navigational Tools in Hypertext Information Retrieval Frames and an Expandable Table of Contents | 1 |
Website Interactivity and Amusement Techniques and Effects | 22 |
Techniques for Visualizing Website Usage Patterns with an Adaptive Neural Network | 35 |
Using Usability Factors to Predict the ECommerce User Experience | 41 |
Social Issues in the Administration of Information Systems Survey Research | 49 |
User Interfaces and Markup Language Programming The Effects of Interaction Mode on User Performance and Satisfaction | 78 |
Development of a Task Model for the Analysis and Retrieval of Statistical Data | 110 |
Media Selection and EndUser Satisfaction An Empirical Study of HelpDesk Using SERVQUAL | 134 |
Solving Common Business Problems with Microsoft Office | 171 |
Changing a Business School Corporate Culture Teaching in the 21st Century on a Different Blackboard | 191 |
The Role of the Organizational Context in the Use of a Workflow System Lessons from a Case Study | 201 |
Strategic Models for the Delivery of Personal Financial Services The Role of Infocracy | 220 |
Role of Behavioral Factors in Strategic Alliances | 233 |
Building a Custom ClientSide Research Tool for Online WebBased Experiments | 253 |
Towards a Sociopragmatic Constructivist Understanding of Information Systems | 267 |
About the Authors | 298 |
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Common terms and phrases
administration analysis application behavior browser Chapter command language communication concept Copying or distributing Copyright 2003 cultural data collection Dillman dimensions distributing in print documentation effective electronic forms employees end user computing end-users environment event handler expandable TOC experience factors forms without written human hypermedia hypertext Idea Group Inc impact information systems information technology instrument interaction internal Internet Journal knowledge Management markup language mental models menu Mode multiple-frame navigation OLAP organization organizational paper and pencil paradigm of inquiry participants Pencil Surveys perceived percent performance permission of Idea presented print or electronic problems programs question questionnaire response rates satisfaction Self-Efficacy SGML SOBA-Net social sociopragmatic strategic alliance strategy structure sub-task table of contents tasks traditional TOC usability user interface user's variables Web-based surveys WebBrowser Control Website World Wide
Popular passages
Page 295 - Lyytinen, K. (1996). Exploring the intellectual structures of information systems development: A social action theoretic analysis.
References to this book
Challenges in the Management of New Technologies Marianne Hörlesberger,Mohamed El-Nawawi,Tarek M. Khalil No preview available - 2007 |