The Ethics Challenge in Public Service: A Problem-Solving GuideSince it was first published in 1991, The Ethics Challenge in Public Service has become a classic text used by public managers and in public management programs across the country. This second edition is filled with practical tools and techniques for making ethical choices in the ambiguous, pressured world of public service. It explores the day-to-day ethical dilemmas managers face in their work, including what to do when rules recommend one action and compassion another, and whether it is ethical to dissent from agency policy. This essential text explores managers' accountability to different stakeholders and how to balance the often competing responsibilities. |
Contents
Ethics in Public Service | 1 |
Cutbacks and Priorities | 4 |
The PublicPrivate Continuum | 10 |
Copyright | |
19 other sections not shown
Common terms and phrases
acceptable accountability action agency American analysis answer appearance apply argues asked associated authority avoid behavior calls Chapter choices citizen civil claims Commission competence compliance concerns conduct conflict of interest consider corruption countries decision defined Development disclosure duty effective employees enforcement ethical example executive Exhibit fact federal Figure four fund human important individual institutions integrity International Internet issues judgment justice matter means moral objectives obligation operations organization percent political position practice President principles problems procedures professional programs protect Public Administration public interest public managers public servants public service questions reasoning regulations responsibility result risk role rules serve society standards Step thing tion trust United University values wrong