Decision Making in Complex Environments

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Malcolm James Cook, Janet M. Noyes, Yvonne Masakowski
Ashgate Publishing, Ltd., 2007 - Business & Economics - 424 pages
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Many complex systems in civil and military operations are highly automated with the intention of supporting human performance in difficult cognitive tasks. The complex systems can involve teams or individuals working on real-time supervisory control, command or information management tasks where a number of constraints must be satisfied. Decision Making in Complex Environments addresses the role of the human, the technology and the processes in complex socio-technical and technological systems. The aim of the book is to apply a multi-disciplinary perspective to the examination of the human factors in complex decision making. It contains more than 30 contributions on key subjects such as military human factors, team decision making issues, situation awareness, and technology support. In addition to the major application area of military human factors there are chapters on business, medical, governmental and aeronautical decision making.
 

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在複雜環境中的決定

Contents

Characteristics of Complex Decision Making
1
Decisions about What and Decisions about How
3
Corruption and Recovery of Sensemaking During Navigation
13
Time and Design in Decision Making Environments
33
Risk and Decision Making
43
Extreme Risktaking and Decision Making
55
Areas of Application
63
Human Requirements in Automated Weapons Systems
65
The Intuitive vs Analytic Approach to Real World Problem Solving Misperception of Dynamics in Military Operations
201
Critical Thinking in Tactical Decision Games Training
213
Teams and Complex Decision Making
223
Why Training Team Decision Making is Not as Easy as You Think Guiding Principles and Needs
225
The Migration of Authority in Tactical Decision Making
233
The Analysis of Team Decision Making Architectures
243
Surgical Team SelfReview Enhancing Organisational Learning in the Royal Cornwall Hospital Trust
259
Assessment and Measurement
269

Automation and Decision Making
73
The Flightdeck of the Future Field Studies in Datalink and Freeflight
83
The Flightdeck of the Future Perceived Urgency of Speech and Text
93
Operator Interface Research Testbed for Supervisory Control of Multiple Unmanned Aerial Vehicles UAVs
105
Virtual Environments for Military Decision Making
117
ROLF 2010 A Swedish Command Post of the Future
129
Complex Decision Making in Civil Applications
141
Human Information Processing Aspects of Effective Emergency Incident Management Decision Making
143
Decision Making by Operational Incident Commanders in a Nuclear Emergency Response Organisation Decision Strategy Selection
153
Presentation of Verbal Material The Impact of Modality on Situation Awareness and Performance on the Flightdeck
163
Air Traffic Controller Strategies in Holding Scenarios
171
How Roles Change when Disaster Strikes Lessons Learnt from the Manufacturing Domain
179
Complex Decision Making in Military Applications
189
A History Lesson on the Use of Technology to Support Military Decision Making and Command and Control
191
A Method for Need Analysis before Decision Making Based on Ecological Psychology
271
Operational Net Assessment A Canadian Human Factors Analysis
279
Psychophysiological Measures of Situation Awareness
291
Signal Detection Theory and the Assessment of Situation Awareness
299
Psychophysiological Measurements of Mental Activity Stress Reactions and Situation Awareness in the Maritime Full Mission Simulator
311
Measures of Attention and Cognitive Effort in Tactical Decision Making
321
Crew Mental Workload for the Vetronics Technology Testbed Vehicle
333
Full Spectrum Analysis Practical Operational Research in the Face of the Human Variable
349
Effective Taxonomies in Organisational Safety
361
Using Signal Detection Theory to Measure Situation Awareness The Technique the Tool QUASA the Test the Way Forward
373
A Final Comment
387
Intelligence Uncertainty Interpretations and Prediction Failure
389
Index
411
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About the author (2007)

Dr Malcolm Cook is Senior Lecturer in Military & Aerospace Human Factors, University of Abertay Dundee, UK. Dr Jan Noyes is Professor in Human Factors Psychology at the University of Bristol, UK. Dr Yvonne Masakowski is a Human Factors Engineering Psychologist at the Naval Undersea Warfare Center, Rhode Island, USA.

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