The Future of the Professions: How Technology Will Transform the Work of Human Experts
This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th century. The Future of the Professions explains how 'increasingly capable systems' - from telepresence to artificial intelligence - will bring fundamental change in the way that the 'practical expertise' of specialists is made available in society. The authors challenge the 'grand bargain' - the arrangement that grants various monopolies to today's professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of the best is enjoyed only by a few. In their place, they propose six new models for producing and distributing expertise in society. The book raises important practical and moral questions. In an era when machines can out-perform human beings at most tasks, what are the prospects for employment, who should own and control online expertise, and what tasks should be reserved exclusively for people? Based on the authors' in-depth research of more than ten professions, and illustrated by numerous examples from each, this is the first book to assess and question the relevance of the professions in the 21st century.
List of Boxes and Figure
The Grand Bargain
From the Vanguard
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27 March accessed 27 accessed 8 March artificial intelligence Atul Gawande audit automation become Big Data challenge Chapter Clayton Christensen clients communities computerized consulting cost craft crowdsourcing delivered Deloitte developed doctors economic Economist example expert systems Facebook facetoface future gatekeepers Global grand bargain hotdogs Huffington Post human experts human professionals increasingly capable machines individuals innovative insight Internet society involved Journal knowhow knowledge engineering labour lawyers million Moore’s Law moral networks Online Dispute Resolution online platforms online service Oxford paraprofessionals particular patients practical expertise practitioners predict printbased problems production professional service question recipients of professional require Richard Susskind robots role routine share social specialists standard tasks technologybased Internet society today’s tomorrow’s traditional professionals traditional professions transformation users Watson Yochai Benkler York