Out of the Crisis

Front Cover

Deming offers a theory of management based on his famous 14 Points for Management.

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Previously published by MIT-CAES

What people are saying - Write a review

User ratings

5 stars
4 stars
3 stars
2 stars
1 star

LibraryThing Review

User Review  - scottjpearson - LibraryThing

Deming's fourteen points were famous in the 1980s when they were imported in Japan. Deming helped to lead the Japanese in an economic surge that was felt worldwide. The Japanese were outdoing the ... Read full review

LibraryThing Review

User Review  - lorin - LibraryThing

. Demings tells American management what they are doing wrong and what they can do fix it. That sounds like a lot of hubris, except that Deming is the guy credited with turning around the Japanese ... Read full review

Other editions - View all

About the author (2000)

W. Edwards Deming (1900-1993) was international consultant in management and quality. In 1987, he was awarded the National Medal of Technology and Innovation by President Ronald Reagan.

Bibliographic information