Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

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Wiley, Apr 30, 2008 - Computers - 384 pages
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

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A classic in the field

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If youre working in a corporation and need to justify or explain your usability testing methodology refer to this classic in the field of usability testing. Sums up all basic techniques. Read full review

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About the author (2008)

Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide.

Dana Chisnell is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982.

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Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates

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