Coaching and Mentoring: Practical Methods to Improve Learning

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Kogan Page Publishers, 2000 - Business & Economics - 193 pages
This text focuses on two key techniques for managers today: coaching and mentoring. In all types of organization, whether public or private sector, authoritarian styles of management are giving way to the use of managerial techniques that help staff to learn by the use of guidance and example. In a practical style the author helps readers to develop skills and build confidence in coaching and mentoring with the help of checklists, examples and supporting theory. Each chapter concludes with a how-to section providing an easy means for readers to check their progress and a thought-provoking interactive interview.
 

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Contents

From Marginal to Mainstream
1
Helping People to Learn How to Learn 17 2 Helping People to Learn How to Learn
22
Theory and Practice
41
Where Theory and Practice Collide
75
The Caltalyst for a New Profession
109
Feedback that Builds Confidence and Success?
121
Observant Listening
135
Asking the Right Question
149
Managing the Relationship
165
Suggested Additional Learning Options and References
185
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About the author (2000)

Eric Parsloe

Eric Parsloe is the author of several books and distance-learning packages. He is Director of The Oxford School of Coaching and Mentoring.

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