Prescriptive Communication for the Healthcare Provider

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Trafford Publishing, Feb 6, 2012 - Health & Fitness - 348 pages
Professor Eisenberg's primary objective is to help patients and their healthcare providers communicate with one another more effectively. When they fail to communicate, it often negates or compromises the benefit they seek to derive from their treatment. Aside from addressing the conventional issues that currently bog down healthcare communication, he exploits some less typical issues such as pseudoaffective communication, somatotyping, appellations, clinical musicology, genderlect, and territoriality. Healthcare providers reading this book should come away with an expanded and more inclusive perspective on how practitioners can enrich their interpersonal skills.

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Contents

QUACKERY
182
HOSPITAL TEAM PLAYER
213
THE RECEPTIONIST
221
A Secret Language
228
PATIENT
234
BIOETHICS
245
ERRORS
251
MORALE
258

HELPLESS PATIENTS
68
GERIATRIC PATIENTS
74
THE OPPOSITE
81
AN END OR A BEGINNING
87
YOUNG PATIENTS
99
COMPASSION
105
DENIAL
124
COOPERATIVE HEALING PATIENTCENTERED INTERVIEW WAITING ROOM ANXIETY CROSSCULTURAL COMMUNICATION INDIVID...
162
WORKERS
174
READING BODY LANGUAGE
263
HEALING TOUCH
272
COLOR
280
SILENCE
287
INNER VOICES
307
INDEX
323
135
327
Copyright

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About the author (2012)

Professor Eisenberg was born in New York City, and served in the U.S. Marine Corps in WW II. His career consisted of teaching interpersonal/intercultural communication, public speaking, organizational communication, nonverbal comunication, group dynamics, and persuasion at four major universities. His publications include fifteen textbooks on various aspects of communication. He has a relentless reputation of asking his students and, often perfect strangers, thought-provoking questions. One of his earlier books was titled,"Questions that Challenge the Curious Mind." It consisted of 79 choice questions. After each question, he would briefly describe how various people answered it His favorite question is, "What one word best describes your entire life?" He presently resides with his beautiful and multi-talented wife, Marianna, a former operatic star with the New York City Opera at Lincoln Center. His zodiac sign is Scorpio and his favorite

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