Emarketing Excellence: Planning and Optimizing your Digital Marketing

Front Cover
Routledge, Mar 5, 2013 - Business & Economics - 640 pages

Now in its fourth edition, the hugely successful Emarketing Excellence is fully updated; keeping you in line with the changes in this dynamic and exciting field and helping you create effective and up-to-date customer-centric e-marketing plans.

A practical guide to creating and executing e-marketing plans, it combines established approaches to marketing planning with the creative use of new e-models and e-tools. This new edition seamlessly integrates social media technology like Facebook check-in, social networking, tablets and mobile applications into the mix, demonstrating how these new ways to reach customers can be integrated into your marketing plans. It also includes brand new sections on online marketing legislation and QR codes, plus an expanded section on email marketing, the most commonly used e-marketing tool.

Offering a highly structured and accessible guide to a critical and far-reaching subject, Emarketing Excellence 4e provides a vital reference point for all students of business or marketing and marketers and e-marketers involved in marketing strategy and implementation and who want a thorough yet practical grounding in e-marketing.

 

Contents

Chapter 1 Introduction to emarketing
1
Chapter 2 Remix
49
Chapter 3 Emodels
101
Chapter 4 Ecustomers
155
Chapter 5 Social media marketing
212
Chapter 6 Site design
281
Chapter 7 Traffic building
346
Chapter 8 eCRM
414
Chapter 9 Managing digital marketing
473
Chapter 10 Eplanning
534
Glossary
584
Index
603
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