Voice and Involvement at Work: Experience with Non-Union Representation
Paul J. Gollan, Bruce E. Kaufman, Daphne Taras, Adrian Wilkinson
Routledge, Aug 21, 2014 - Business & Economics - 420 pages
In the last decade, nonunion employee representation (NER) has become a much discussed topic in the fields of human resource management, employment relations, and employment/labor law. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the workplace.
This unique volume presents the first longitudinal evidence on the performance, success, and failure of NER plans over an extended time period. Consisting of twelve detailed, in-depth case studies of actual NER plans in operation across four countries, this volume provides unparalleled evidence on such matters as: the motives behind the initial establishment of NER, different organizational forms of NER in industry, key success and failure factors over the long-term, pro and con evaluations for employers and employees, and more. Voice and Involvement at Work captures an unequalled international and comparative perspective through a wide cross-section of different NER forms.
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... integrative items such as communication, safety, and employee involvement in production quality and extends upward to more distributive items, such as consultation on wages and benefits, grievance adjudication, and union avoidance.
The most common issues these NER groups dealt with (ranked in descending order of frequency) are discipline and grievance, health and safety, rates of pay, pension entitlements, and staffing levels. Dobbins and Dundon conclude from a ...
Traditional forms of dispute resolution are the open door in non-union companies and a multi-step grievance process in union companies. The former is often ineffective in fairly representing employees' interests and resolving disputes; ...
... and could consider all matters of operational and employment practice except individual concerns and grievances. Gollan has followed developments at Eurotunnel for almost two decades and conducted periodic surveys and interviews.
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Voice and Involvement at Work: Experience with Non-union Representation
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