Catching the Wave: Workplace Reform in Australia |
From inside the book
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Contents
Introduction | 1 |
A new workplace culture | 8 |
Teamwork and the new workplace culture | 51 |
Sociotechnical organisational change | 85 |
Cellular manufacturing | 105 |
Teambased clientcentred service cells | 131 |
Quality assurance through process intent | 158 |
Network organisation | 177 |
Negotiated technological change | 198 |
Teambased performance pay and gainsharing | 219 |
Sociotechnical organisational innovation | 255 |
Organisational learning and innovation | 286 |
Endnotes | 303 |
327 | |
348 | |
Common terms and phrases
achieved agreement approach Australia Post Australian Taxation Office automation automotive barcode Bendix Mintex cellular manufacturing CIG Gas Cylinders Colonial Mutual competitive concept consulting coordination costs division of labour economic employees engineering enterprise example factory flexibility focus Ford Australia Fordism framework functional implementation improvement industrial relations industrial relations system International involved issues Japan Kyocera lean production lean production system learning organisation machine mail centres mail sorting manufacturing systems mass production mass production system Mathews Melbourne ment modernisation negotiated OCR Project organisational change organisational innovation organisational model paradigm shift participative performance postal procedures productive efficiency programme project team quality assurance responsibility restructuring role sector self-managing skills formation sociotechnical production system staff standardisation STPS strategy structures success suppliers tasks team members teamwork technical tion Tomteboda traditional unions units UNSW workers workplace reform